A proven methodology to maximize results.
Centralized technical support for voice, data, colocation, and cloud services that includes troubleshooting, day to day administration, and inventory management to maximize operational efficiency.
Reliable Telecom and IT Services are part of the most important aspects of your business operations.
These services enable you to conduct business and communicate with your customers, employees, and
locations. You depend on these services to support your phone systems, email, remote access, and your
critical business applications.
Our goal is to ensure your communications infrastructure is optimized by proactively monitoring and
maintaining your infrastructure and connectivity. We will manage and remediate all telecom issues on
your behalf. You can rely on Acuity to control costs and compile an accurate inventory of services, identify
billing errors, streamline account management and tool access to maximize your ROI.
- Troubleshooting and Repair of Network Issues
- MACD Order Management & Support (Moves, Adds, Changes, Disconnects)
- Inventory Development and Management
- Ongoing Expense Management
- Acquisitions Onboarding
- Service Migrations
- Contract Auditing
- Improve operational efficiencies and productivity
- Optimize your IT/Telecom costs and services
- Centralize technical support and streamline account management
- Reduce downtime and decrease time spent on resolving issues with multiple providers