What makes us stand out

Active management that guarantees results.

Nobody wants more reports. We bring a well-defined vision of active management that focuses on results, not just data. We deploy battle-tested best practices to all aspects of your mobile environment, from cost containment to asset management to technical infrastructure.

Optimization & Cost Control

Our AI-driven optimization engine perfectly selects plans to achieve the lowest cost possible. Our compliance engine corrects billing errors and unnecessary fees.

Depot & Asset Management

Forward and reverse logistics automations provide visibility into device movement and ensure devices are recovered and recycled or destroyed.

End-User Support

Whether helping users get through an MDM enrollment or troubleshooting app or device issues, our service desk provides expert support.

EMM Administration

Our engineering team supports all major MDM platforms, along with connected systems like ABM, KME, and ZeroTouch.

Mobile Threat Defense

Mobile is a critical piece of cybersecurity. We work with your team to deploy and administer MTD solutions and provide ongoing monitoring and remediation.
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How we do it

Powered by innovation.

Our proprietary automations, integrations, and AI optimization engine are how we ensure consistent execution of best practices and processes. And they let our people do what humans do best — communication and strategy.

01.

Insights usage monitor

Get your data usage under control. Insights offers automatic data usage budgeting with monitoring that provides user feedback early enough to change behavior and provide manager visibility.

02.

Carrier API integrations

Direct API integrations with Verizon, AT&T, and others power our automations and provide real-time access to account data.

03.

Logistics automations

Automated shipment alerting via email and text and automated reverse logistics ensure users are always aware of the progress of shipments and requests.

04.

Data interconnections and integrations

Automated shipment alerting via email and text and automated reverse logistics ensure users are always aware of the progress of shipments and requests.

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Our process

A proven process you can trust.

Our obsession with precision and structure carries over to how we work with you — from the initial assessment to onboarding to recurring cadence and strategy meetings. Validated with clients of all sizes, our proven process guarantees a smooth transition.

Get an assessment

Day 1

Assessment phase

Request assessment
Data collection
Preliminary assessment work
Assessment presentation

Day 15

Onboarding phase

Share the project plan
Knowledge/process transfer
Perform systems integrations
Perform the initial audit and optimization
Refine processes and policies
Document the outcome in the runbook

Day 45

Ongoing management phase

Transition support to Acuity
Activate Acuity depot
Bi-weekly or monthly operational calls
Monthly expense optimization review
Quarterly business review
Annual strategic business review
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Still have questions?

Check our FAQ.
Do I need to change my mobile carrier to work with Acuity?

Nope, we manage all mobile carriers. The optimizations we perform identify opportunities to reduce expenses within your current carrier contract, and where supported, our automations plug right into your existing carrier account.

What kind of devices are covered by Acuity's MMS services?

We support all carrier-connected devices like smartphones, tablets, and IoT devices, as well as devices running a mobile operating system like rugged devices and VMUs.

What MDM platforms do you support?

To put it simply, pretty much all of them. That said, we have especially close partnerships with Omnissa (AirWatch), Microsoft (Intune), Samsung (Knox Manage), SOTI, Mosyle, ScaleFusion, and HexNode.

See how our team can help you maximize your mobile fleet.

Want to see whether Acuity’s MMS platform makes sense for your organization? Fill out this short form and one of our experts will reach out.

What we are about

Our strength isn’t just mobility, though.

While mobility is our specialty, we have a long history in traditional business communications and offer managed services designed to centralize and simplify the management of these complex networks.

Telecom Services Optimization

Inventory discovery and auditing & analysis to ensure services exist and are sized/priced appropriately. Implementation to realize savings.

Centralized Support & MACD

Multi-carrier solutions such as SDWAN are difficult to support. Our centralized service desk gives you a single interface for all issues and orders.

Bill Pay Services

Managing multi-carrier billing is complicated. Our bill pay service aggregates carrier invoices into a single bill with consolidated reporting and allocations.